With fiber-backed VoIP, businesses can enjoy features like call forwarding, voicemail-to-email transcription, and integration with customer relationship management (CRM) systems without worrying about call quality or dropped connections. Moreover, unified communications platforms that combine voice, video, messaging, and collaboration tools benefit greatly from the robust connectivity of fiber internet. For instance, a customer service center can seamlessly switch between chat, voice, and video interactions with customers, all while accessing real-time data from their CRM, thanks to the high-speed, low-latency connection provided by fiber internet.